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TERMS & CONDITIONS

Beirhope Alpacas

Bookings must be made and paid for in advance of visit.

 

Any cancellations up to 7 days prior to visit will be eligible for either a gift voucher to the sum of the activity, a 50% refund of the activity cost or re-book to a new date (subject to availability).  

 

Cancellations within 7 days of visit will not be eligible for any refund/gift voucher or re-book. Private bookings are non-refundable.

 

Should Beirhope cancel your visit you will be offered a full refund or a gift voucher to the cost of your visit to use another time.

 

All Children (u18) must be accompanied by a participating adult. We do not have facilities for spectators. 

 

Late arrivals cannot be accommodated and will not be eligible for a refund. We are rurally located, please familiarise yourself with the route and allow additional travel time to get to us. Please contact us before visit day if you require directions. Beirhope is available with detailed instructions on Google Maps. 

 

Please arrive no sooner than 15 minutes before your scheduled visit. 

 

Please observe the age restrictions of each activity. We may not be able to facilitate younger guests and your visit may be refused. Please contact us in advance to discuss your specific request and we will look to make appropriate arrangements for your visit.

 

Gift vouchers are valid for one year from date of issue.

 

On visit day, please wear appropriate clothing. On sunny days we recommend long trousers and closed outdoor shoes or boots. Don’t forget sunscreen and hats too. In winter on cold days outdoors boots are essential along with waterproof/warm clothing, hats and gloves.

 

Adopt an Alpaca 

  • Your chosen alpaca remains the property of Beirhope

  • The visit is for 1 adult and 1 child or 2 adults

  • Adoption of your alpaca is not exclusive

  • Adoption lasts for 6 months from date of purchase

  • Should your chosen alpaca become unavailable you will be offered the opportunity to choose another or we can help you to decide. 

We reserve the right to change the terms & conditions, prices or website without notice. 

 

Thank you for taking the time to read these over.

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